Digital Banking
Digital banking refers to the provision of banking services through digital platforms, allowing customers to perform transactions like money transfers, bill payments, and account management online or via mobile apps. With digital banking, traditional banking activities are accessible remotely, offering convenience and flexibility to customers without requiring them to visit a physical bank branch. Banks typically offer digital banking through secure websites or apps, allowing users to handle their finances anytime, anywhere. This form of banking has become essential for modern financial services, providing faster, more efficient customer experiences.
Example
Using a banking app to transfer money to a friend or check your account balance is an example of digital banking.
Key points
• Provides banking services through online platforms and mobile apps.
• Offers convenience, security, and 24/7 access to banking services.
• Reduces the need to visit physical bank branches.