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Home  >  XS Help Center  >  Account Management  >  Managing Account Credentials  >  How do I update my personal information (email, phone number, address)?
How do I update my personal information (email, phone number, address)?

Please be aware that the email address associated with the account cannot be changed. However, phone numbers and addresses can be updated. 

To update your phone number or address, please send an email to [email protected] from your registered email address. Make sure to include the following details:

  • Your account number

  • Old and new phone number (or old and new address, depending on the change required)

  • Reason for the change

Our team will process your request and update your information accordingly.

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