If your account verification is delayed, please follow these steps:

• Check Requirements: Ensure that all submitted documents clearly display your full name and date of birth, are in color, and are of high resolution.

• Resubmit Documents: If your documents have any issues, correct them and resubmit clear, updated copies.

• Contact Support: Contact our support team at [email protected] from your registered email address for specific feedback and guidance on any additional steps needed.

Please allow extra time for processing, as delays can sometimes occur.